KeexyBox's wiki

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====== Check a domain ======

In some cases a domain can be filtered while it is not in the blacklist. In most cases, it comes from a target CNAME record which is in the Blacklist. This tool allows you to check the domains causing the blocking.

To use it: 
  - Use your browser and connect to the [[using_admin_access|KeexyBox Management Web interface]].
  - On left menu, go to ''Tools & Diagnostics -> Domain check''.
  - You will be redirected to the ''Check blocked domain'' page.
  - In the field ''Domain'', enter the name of the website/domain blocked by KeexyBox.
  - Click on ''Check'' button.

The tool to some DNS queries and also check the Blacklist. It will display a list of domains from the Blacklist that may cause the blocking. You will be able to launch actions on found domains to fix the problem:
  - Check the box to the left of each domain you want to do the action.
  - At the bottom of the page select one of actions in ''(select action)'':
    * ''Change category'': this allows you to change the category of selected domains.
    * ''Delete'': This allows you to simply remove selected domains from the Blacklist.
  - Click on ''Run'' to launch the action.